Identify changes early
Review new contracts, locations, services, equipment, vehicles and workforce arrangements. Explain changes in subcontracting or responsibility for design and environmental work. Provide updated payroll and revenue estimates with the basis for the figures rather than carrying forward stale numbers.
Review claims and wording
Obtain current loss runs and factual explanations for significant or open claims. Compare proposed exclusions, deductibles, limits and endorsements with the expiring program. For claims-made coverage, pay particular attention to retroactive dates, continuity and reporting requirements before replacing or ending a policy.
Document the decision
Request a clear account of material differences among options and unresolved underwriting conditions. Confirm binding instructions and issued documents through the appropriate channels. Update certificates and customer evidence only after the coverage is established, and retain the final forms for future contract and claims reviews.
Illustrative review scenario
A contractor changes professional liability insurers at renewal and focuses on premium and limits. The proposed policy has a different retroactive date or reporting provision. Review continuity for prior services and any available reporting options before the change takes effect. The absence of a current claim does not by itself eliminate the importance of those provisions. Does the proposed replacement preserve necessary continuity for past services? Review claims-made dates and reporting provisions before cancellation or nonrenewal, and document any gap that management must address.