Obtain current records
Request loss runs for the relevant policies and periods from the appropriate insurers or administrators. Check insured entities, valuation dates and whether records include open and closed claims. A spreadsheet prepared internally can supplement the records but should not be represented as an insurer-issued report.
Explain significant claims factually
Describe the event, the work involved, current status and corrective actions supported by records. Distinguish paid amounts, reserves and your own expectations. Avoid promising a final outcome for an open claim or minimizing a recurring issue without evidence.
Connect the history to current operations
Explain whether the activity continues, has changed or has ended. Provide documentation of relevant changes in contracts, equipment or procedures. The insurer evaluates the information with the rest of the submission; a favorable narrative does not guarantee acceptance, pricing or removal of restrictions.
Illustrative review scenario
A loss run shows a large open reserve while management expects the claim to close for less. Present the insurer’s current figures accurately and label management’s explanation as such. Provide supporting updates where available, but do not replace the carrier’s record with an optimistic estimate. The valuation date and status are essential context for the underwriting discussion. Are reserve figures being mistaken for final settlements? Label paid and reserved amounts clearly and preserve the report’s valuation date so underwriting comparisons use the same basis and avoid unsupported conclusions.